Outdoor Retailer Education Session: Plateaued Email Marketing: How Do You Repair and Grow Customer Retention?

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Live Date: Friday, June 10, 2022

  • Your outdoor enthusiast consumer is likely receiving over 100 emails a day. Are you sending the same email to your entire customer database? 
  • Since COVID, U.S. adult shoppers shifted to email as the preferred channel to receive advertisements and communication. Has your business kept up with this shift and trend? 
  • Learn how to easily enrich your customer data and segment and “automatically” engage your prospects and customers, along with the importance of establishing and understanding your metrics. Break down and easily help determine your average order value and your average customer lifetime and value, etc. 
  • Overview of digital best practices and ways to speak to a prospect like a prospect and a customer like a customer and the importance of personalized, targeted marketing for client retention and increased sales.  
  • Whitepaper takeaway/download provided to all education session attendees.  

Presenters:

Scott Buelter, CEO, Ascent360  

Molly Holmes, Director CRM, Alterra Mountain Company

Outdoor Retailer NPD TREND BREAKFAST: RETAIL AND CONSUMER TRENDS IN THE OUTDOOR MARKETPLACE

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Live Date: Friday, June 10, 2022

Join NPD for a fast-paced, informative “Outdoor Trend” breakfast session.  This is a “must-attend” event for those interested in understanding retail trends and sales in outdoor.  This session will provide an in-depth update on what’s driving consumers and what they’re spending money on.  In today’s complex retail environment, this session is critical to staying up to date on retail sales and consumer insights. Matt Powell and Julia Clark Day are experts on the marketplace and will talk about what’s selling and the critical why behind the buy.  If you are looking for an understanding of current retail market trends and consumer dynamics, this session will give you a birds-eye view.   

Presenters: Matt Powell, Vice President, Senior Sports Industry Advisor, and Dirk Sorenson, Executive Director, Industry Analyst, The NPD Group 

Sponsored by:

Outdoor Retailer Education Session: State of The Outdoor Market Summer 2022

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Live Date: Thursday, June 9, 2022

Join OIA for a presentation on participation in outdoor activities, consumer trends in outdoor, supply chain disruptions, pandemic-to-endemic outdoor habits, and consumer perspectives. Learn what the data is telling us about supply and demand, increased diversity across the participation base, the new consumer journey into the outdoor market, and what opportunities lie ahead of us post-pandemic. Kelly Davis, Director of Research for OIA, will discuss business, participation, buying behaviors and social trends and how they impact the outdoor market.  Expect to walk away from this session with a clear view of current activity in the outdoor market and to know what the future likely has in store for outdoor market players over the next year.

Presenter: Kelly Davis, Director of Research, Outdoor Industry Association

Outdoor Retailer Industry Lunch: Collective Impact in Action

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Live Date: Thursday, June 9, 2022

Through community investment and groundbreaking research, the Outdoor Foundation’s Thrive Outside Initiative works with partners across the country to address outdoor equity barriers and help make the outdoors accessible for all. The collective impact model is the foundation upon which the Thrive Outside Initiative is built. Collective impact brings people together—in a structured way—to achieve social change.

Learn how the Outdoor Foundation and our Thrive Outside Communities are working to integrate the collective impact model to drive equity and systems change in the outdoors. Panelists will share their experiences working through a collective impact model, connecting youth and families from historically marginalized communities with nature, and addressing the outdoor equity barriers that exist in communities.

Moderator: Jacob Fisher, Program Coordinator, Outdoor Foundation

Panelists:

Akiima Price, Director, Thrive Outside Washington D.C.

Heather Rossetti, Manager, Thrive Outside San Diego

Outdoor Retailer Education Session: State-Based Equity Funds

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Live Date: Thursday, June 9, 2022

Access to the outdoors is a basic human right – yet it’s one that has often been denied to many of our youth. As a result, our underrepresented kids haven’t had the chance to experience some of the best of New Mexico: its outside world. In 2020, the New Mexico Outdoor Equity Fund opened to applications for the first time, awarding over $270,000 to 25 applicants across the state. It continues to support transformative outdoor experiences that foster stewardship and respect for lands, waters, and cultural heritage. During this OR session, hear from Angel Peña, executive director of Las Cruces-based Nuestra Tierra Conservation Project and one of the community leaders in New Mexico who created and advocated for this fund. The Outdoor Equity Fund has inspired similar programs throughout the country, and this session will also feature advocates and partners from other states enacting similar programming to work toward building an accessible outdoors for all. 

Moderator: Teresa Martinez, Executive Director, Continental Divide Trail Coalition

Panelists: 

Ángel Peña, Executive Director, Nuestra Tierra Conservation Project

Lesford Duncan, Associate Executive Director, Outdoor Outreach

Shirley Romero Otero, Founder and Executive Director, Move Mountains Youth Project Inc.