RSC at Outdoor Retailer - Outdoor Industry Association

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RSC at Outdoor Retailer January 10–12, 2017 · Salt Lake City, Utah

For Independent Specialty Retailers

January 10-12, 2017

The Retailer Skills Course will run all 3 days of OR Winter Market 2017. Each session is from 11:00 am – 1:00 pm at the Utah Museum of Contemporary Art (UMOCA). You can pick and choose the session day(s) you will be attending.  Lunch will be served complimentary.

Utah Museum of Contemporary Art (UMOCA)
Adjacent to the Salt Palace
20 S West Temple
Salt Lake City, UT 84101

Tuesday, January 10
11:00 a.m. - 1:00 p.m. How To Hire the Right Retail Team
How can you hire passionate people and develop long-time and successful employees? This session focuses on how retailers can hire right and train properly to develop team members into dedicated brand ambassadors and retail sales professionals.
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Wednesday, January 11
11:00 a.m. - 1:00 p.m. Developing Leaders
This session focuses on recognizing and elevating emerging team members and managers within your business and fostering their development as top-performers and team leaders.
Thursday, January 12
11:00 a.m. - 1:00 p.m. Measure and Evaluate Employees Productivity
Everyday your employees are selling for you. How do you measure their performance?  This session will help you identify key team performance metrics. How are they executing on your consumer engagement goals?