Friday, July 28
9:30 a.m.–3:00 p.m.—Marriott Downtown at City Creek
FREE professional training opportunities for all Outdoor Retailer attendees. Educational sessions are based on these tracks: Retail, Supply Chain, Trends, Brands, and Advocacy Engagement.
11:00 a.m.–1:00 p.m.—UMOCA Auditorium
Presented by The Mann Group
A: Appeal. The best way to make the product appeal to the customer is interaction. Teaching your staff to be effective in the APPEAL phase also allows your staff to be confident in overcoming objections the customer might have.
R: Relationship. Research proves that it takes far more effort and expense to attract new customers than to retain and develop business with existing customers. In this phase we are interested in long-term RELATIONSHIPS with our customers.
11:30 a.m.–1:00 p.m.—Marriott Downtown at City Creek, Salon D
Repairing outdoor gear since 1986, Rainy Pass Repair has seen its fair share of gear failures and has learned quite a bit about what works and what doesn’t when it comes to maintaining and repairing outdoor gear. Join us for this hour-long seminar to hear from the repair experts about what they’ve learned from over 30 years of repairing gear and how to design for durability and repair.
Let us know what you and your company have planned for Outdoor Retailer events and happy hours and we’ll add them to our list of member events! Deadline to submit events is July 18th.