Outdoor Industry Association

No Rules Retail - Training Retail Staff to Serve It Up

Aug 03, 2012 - Aug 04, 2012


This session will be presented twice:
Friday, August 3 from 10am to 11:15am
Saturday, August 4 from 10am to 11:15am

Salt Lake Marriott Downtown at City Creek
75 South West Temple
Salt Lake City, Utah 84101 U.S.A.

Presenter: Dan Mann, The Mann Group

Outdoor retailers serve consumers who are often well informed, technically savvy, and experienced. Even the uninformed and inexperienced have high expectations about how much information they can get from the salesperson in your store. Meeting these diverse needs and navigating the “new rules” for today’s retail starts with being successful at staff training. Join us to learn how to maximize your training budget, train while the store is open, handle product training alongside operations training, evaluate your effectiveness and develop a “learning culture” within your company

Retailers "Need to Know" session

This event is made possible through the generous support of and collaboration with Outdoor Retailer/Nielsen Business Media.

No Rules Retail - Training Retail Staff to Serve It Up



Team up with the OIA community and start enjoying the benefits of membership. Provide your staff with the tools to run your business more efficiently and effectively.